Shipping policy

ORDER PROCESSING:

PLEASE ALLOW 24-48 HOURS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS. ORIGIN 91 DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS.

DUE TO HIGH DEMAND, ITEMS MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER HAS BEEN PLACED. IN THIS CASE, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR BY CHECK MAILED TO THE ADDRESS LISTED FOR THE ORDER FOR THE AMOUNT INITIALLY PAID. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT.

ALL ORDERS ARE REVIEWED BY OUR SECURITY TEAM AND CAN BE CANCELLED BY ORIGIN 91 AT ANY TIME.

ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENTS TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED. 

ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.

SHIPPING METHODS:

FOR ORDERS WITHIN INDIA, ORIGIN 91 OFFERS COMPLIMENTARY 8-10 DAY STANDARD SHIPPING (SUBJECT TO CHANGE IN CASE OF ANY UNFORESEEN CIRCUMSTANCE).

CUSTOMER SERVICE HOURS:

MONDAY – FRIDAY | 11:30 AM – 7:00 PM IST | 
 

PLEASE NOTE THAT ORIGIN 91 OBSERVES THE FOLLOWING HOLIDAYS:

REPUBLIC DAY
DIWALI
NEW YEAR’S DAY
INDEPENDENCE DAY
CHRISTMAS EVE
CHRISTMAS
 

LOST PACKAGES:

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, ORIGIN 91 IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.

IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT ORIGIN91INDIA@GMAIL.COM
 

FINAL SALE ITEMS:

DURING ANY SALE/PROMOTION PERIOD, ALL SALES ARE FINAL. ORIGIN 91 RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE. NO ADJUSTMENTS WILL BE MADE FOR YOUR PURCHASES IF ORIGIN 91 LOWERS THE PRICE OF AN ITEM YOU HAVE ALREADY PURCHASED.